Living Well with Dr. Michelle Return and Shipping Policy

We stand behind our products and want you to be completely satisfied with your purchase!

Return Policy

If you’re not completely satisfied with your purchase, you can return or exchange your item(s) within 30 days of purchase.

Returns are refunded to the original payment method (shipping costs are non-refundable).
Exchanges ship free and are available for products of equal value.
If your return is beyond 30 days, we offer store credit for returns up to 60 days after purchase.

How to Start a Return:

Please contact our support team at
support@livingwellwithdrmichelle.com for assistance.

Note: If you purchased a bundle, all items within the bundle must be returned together for a refund. Partial refunds for bundles will not be issued.

Damaged or Defective Products

If your product arrives damaged or defective, we’re here to help!

Please email support@livingwellwithdrmichelle.com with a photo of the damaged product and your order number.
We’ll quickly resolve the issue with a replacement or refund.

Order Cancellations and Changes

We process orders quickly to ensure fast delivery.

If you need to cancel or modify your order, you have 1 hour from the time of purchase to request changes.
Once an order has been processed, we’re unable to make changes.

If an undeliverable package is returned to us due to an incorrect address, we’ll contact you for further instructions.

Shipping Policy

Free Shipping:

We offer free shipping on all U.S. orders over $150
Orders under $150 are charged actual shipping rates calculated at checkout.
Delivery Time: Please allow 5-10 business days for delivery within the continental U.S.

Lost or Missing Packages

If your package is marked as delivered but you didn’t receive it:

Please check with neighbors or your local USPS office first.
If the package is still missing, contact us at support@livingwellwithdrmichelle.com for help resolving the issue.

Promotions and Discounts

Discount codes must be applied at checkout and cannot be combined with other promotions, discounts, or subscriptions.
Discounts cannot be applied retroactively to past orders.

Need Help?

We’re here to make sure you love your Living Well experience. If you have any questions about returns, exchanges, or shipping, please reach out to us at:
support@livingwellwithdrmichelle.com